Roy Morgan – Subaru Owners give resounding seal of approval

Subaru Owners Most Satisfied In Roy Morgan Annual Customer Satisfaction Awards

Subaru wins Major Car Manufacturer of the Year in the Automotive category in the 2021 Roy Morgan Annual Customer Satisfaction Awards

Subaru Australia’s unwavering commitment to deliver class-leading customer service and excellent product has been acknowledged in the 2021 Roy Morgan Annual Customer Satisfaction Awards, with Subaru winning Major Car Manufacturer of the Year in the Automotive category.

MY22 Subaru Forester 2.5i-S.

Subaru owners were the most satisfied in the Roy Morgan Annual Customer Satisfaction Award where winners are determined by data collated from Roy Morgan’s enormous Single Source survey – the world’s most comprehensive ongoing single source survey – of approximately 60,000 consumers from all around Australia.

For the survey, respondents name the companies they deal with in various categories, including Automotive, and rate how satisfied they are with them. Monthly Customer Satisfaction winners are cited in each category throughout the year, with the annual award going to the company with the most of these wins.

The accolade marks the first time Subaru has won a Roy Morgan Annual Customer Satisfaction Award and it recognises Subaru’s endeavour to deliver outstanding service and product to its customers.

Roy Morgan CEO Michele Levine congratulated Major Car Manufacturer of the Year Winner: “Subaru has emerged as a winner at the prestigious Roy Morgan Annual Customer Satisfaction Awards, that recognises businesses that provide consistently high levels of customer satisfaction throughout the year.

“For the first time Subaru has been awarded the Major Car Manufacturer of the Year Award after winning nine monthly customer satisfaction awards in the category during 2021. Subaru had an exceptional average customer satisfaction of 91.4% during last year showing just how well Subaru has been consistently satisfying its customers.”

Managing Director Subaru Australia, Blair Read, added: “Being awarded the top major brand for customer satisfaction in the Automotive category is truly fantastic recognition for the Subaru engineers who strive to build vehicles to customer’s needs, and also for our nation-wide dealer network who are truly committed to supporting Subaru owners.

“Over multiple decades, Subaru in Australia has built a strong reputation for superior customer service and producing reliable, safe and technologically advanced vehicles that satisfy consumer’s needs.”

About Rob Fraser 1979 Articles
Rob Fraser – General dogsbody & Director Rob is the founder of the business. He constantly mutters something about way too many red wines one evening being to blame. Often known for taking the 4WD in the driveway over the sports car, he has travelled pretty much everywhere in Australia and when he is bored goes for a drive. He first learned to drive on the farm in a left hand drive WW11 Jeep when he was 11, and was hooked on 4WDriving way back then. In addition to 4WD he is an avid motoring enthusiast and has maintained a strong interest in the industry ever since his teens. He has owned way too many cars in his time as well. Having previously lived at the top of corporate life he retired in 2000 and hasn’t put a suit and tie on since. Cars are his passion so why not have a business doing what you love he figures. He has towed either a caravan or camper trailer to most parts of Australia, has run guided tours for camper trailers’ and instructed drivers in off road towing.